FAQ

Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Standard delivery takes 3–5 business days. Express options are available at checkout.

Do you ship internationally?
Yes, we ship across Europe and beyond. Shipping times and rates vary by destination.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery for unworn items in original condition. Please visit our Returns & Exchanges page for full details.

Products & Care

How do I care for my jewelry?
Store your pieces in the provided pouch or box, away from moisture and direct sunlight. Clean gently with a soft cloth.

Are your gemstones ethically sourced?
Yes. We are committed to responsible sourcing across all our materials.